Booking Information from Your
4-Star Hotel
in Nauders
Things you should know
Being well-informed makes relaxation effortless. With our booking information, everything is clear from the first to the last moment of your getaway. The experience can begin.
GENERAL TERMS AND CONDITIONS
- Up to 30 days before arrival, you can cancel free of charge.
- Within 30 days before arrival, we charge 50% of the total booking.
- From 14 to 7 days before arrival, we charge 70% of the total booking.
- For cancellations within 7 to 3 days before arrival, we charge 90% of the total booking.
- In case of early departure or no-show, we charge 90% of the total booking.
- Up to 30 days before the arrival date, you can cancel free of charge (except for bookings during Christmas, New Year's, and Carnival weeks – see below)
- Within 30 days before arrival, we charge 50% of the total booking.
- From 14 to 7 days before arrival, we charge 70% of the total booking.
- For cancellations within the last week before arrival, we charge 90% of the total booking, and in case of early departure, 90% of the total booking.
- Up to 2 months before arrival, you can cancel free of charge.
- From 2 months to 1 month before arrival, we charge 40% of the total booking.
- From 1 month to 1 week before arrival, the cancellation fee is 70%.
- Within the last week before arrival, the cancellation fee is 90%.
- For cancellations within the last week before arrival, we charge 90% of the total booking, and in case of early departure, 90% of the total booking.
For unforeseen events: We recommend taking out travel cancellation insurance. You can conveniently purchase it directly via the 'European Travel Insurance' link in your confirmation.
The Hotelstorno Plus guest insurance provides comprehensive coverage for you and your family in case of illness or an accident during leisure activities. It also includes helicopter rescue. For more details, click here:
- Rooms are available on the day of arrival from around 3:00 PM and on the day of departure until 10:00 AM. Hotel services begin with dinner on the day of arrival and end with breakfast on the day of departure. If you plan to arrive after 8:00 PM, we kindly ask for a brief notification.
- The listed prices are valid for a minimum stay of 4 days. A short stay surcharge of 10% applies for stays of less than 4 days. A reduction of € 7 to € 10 per day applies for stays with breakfast buffet only
- The local tax (€ 3.50 - for guests aged 15 and over) is not included in the room price.
- We kindly ask for a commission-free deposit of 30% of the total booking amount at the time of reservation.
- A New Year's Eve surcharge of € 50 per person, € 25 for children (not included in our packages).
- Small pets are allowed on request in certain room categories and only during specific seasons (€ 25 per day, without food).
- Please understand that your four-legged companions are not allowed in the dining room or the wellness area.
Account: Hotel Central
Bank: Sparkasse Imst/Zweigstelle Nauders
IBAN: AT05 2050 2000 0089 5078
BIC: SPIMAT21
IMPORTANT HOTEL INFORMATION
Look forward to a top-notch gourmet vacation. We add our services to enhance your well-being. After all, wishes are meant to be fulfilled.
- XXL Breakfast Buffet with Fit Corner
- 5-course Evening Gourmet Menu - choice of meat, fish, vegetarian, or regional dishes, along with a large salad buffet - weekly themed evening
- Après-Ski Snack Buffet in the afternoon
- Personalized tour and excursion tips
- Cozy bathrobes and slippers available for your weekly stay
- "Wellness Buffet” with teas, juices, and fresh fruit
- Use of our indoor pool with waterfall, floor jets, and massage bench
- Atrium with sauna, infrared cabin, herbal steam bath, and mist shower
- Solarium and massages available for an additional fee!
- Children's playroom
- Free Wi-Fi
- Room safe free of charge
- XXL Breakkfast Buffet: 8.00 AM - 10.00 AM
- Après-Sport-Snack-Buffet: 3.00 PM - 5.00 PM
- The Evening Menu is served between: 6:30 PM and 8:00 PM
- Indoor Pool, Tepidarium, and Infrared Cabin: 7:00 AM - 7:00 PM
- Saunas and Steam Bath: 4:00 PM - 7:00 PM
(Please inform us at the time of booking)
In case of a food intolerance, we are happy to adjust the menu to suit your needs. Additionally, we provide allergy-friendly beds. Please inform us of any allergies at the time of reservation (lactose intolerance, gluten intolerance, fructose intolerance, diabetes).
Our kitchen team is happy to prepare vegan dishes for you upon request (surcharge € 15). Please let us know your preferences at the time of booking.
A parking lot is available 50 meters from our hotel. Upon request, you can also reserve an underground parking space directly across from the hotel. Price for the underground parking space: Summer: € 15.00 Winter: € 18.00
Dogs are only allowed in our hotel upon prior arrangement and are not permitted in the dining rooms, pool area, or wellness area. Daily rate: € 25, without food.
Available in the room.
Are available in the wellness area.
Available for a fee in the wellness area - appointment booking at the reception.
Vouchers can only be redeemed if previously informed at the time of booking. Retroactive redemption is not possible. This also applies to vouchers not issued by the hotel.
A safe for valuables is available in the room.
Surf comfortably and undisturbed with your laptop in your hotel room. Our hotel lobby is also equipped with free Wi-Fi. You can obtain an access code at the reception.
Für Sie arrangiert
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